Sean McDonald
1018 Holland Johnson Rd Hixson, TN 37343
Cell 423-902-3518
http://facebook.com/sean.mcdonald2
northrivergeek@yahoo.com
Technical Knowledge and Professional Experience:
Internet Marketing / Design Web Development Project Manager.
Networking, Help Desk,
Network and Server Administration.
PC Desktop/ Laptop and Mac Repair
System Design and Setup.
Electronics (Laptop, Desktop, Printer and More)
PCB Board Diagnostics/Repair.
IT Expertise & Technical Knowledge with proven experience:
· Internet Marketing / Design Web Development
· Networking, Help Desk,
· Network and Server Administration.
· PC Desktop/ Laptop and Mac Repair
· System Design and Setup.
· Electronics (Laptop, Desktop, Printer and More)
· PCB Board Diagnostics/Repair.
· IT Support, Network, Server Administrator including a 50-75 Seat Network.
· Expert in remote and local in-house desktop plus management of local computer,
printer, network support, repair and software support optimal to continued growth of
company needs based on industry demands.
· Experienced with multiple T1 based phones systems, Merlin and Audix experience
included.
· Excellent response to record and track all interactions, incidents and requests
reported via telephone, in-person, e-mail and web-generated inquiries, including
restoration of images for desktop and laptop company computers as needed to
match current technology requirements.
· Administrator of Linux Apache, Windows Server 2003, 2008. Active Directory, File,
and DNS.
· Design and implementation of VOIP phone systems with extensive knowledge of
numerous Polycom IP phones.
· Structured Wiring Cat5e multiple locations
· Setup and Administration of Cisco ASA 5505 security appliance device, and other
switches and routers.
· Continually improved and optimized network and phone system to insure reliability
and minimize user issues.
Employment History:
February 2010 to Present
Advisor Recruiting
712 Mississippi Avenue
Signal Mountain, TN 37377
Angel Duncan
angeld@advisorrecruiting.com
Supervisor and VP of Operations
Job Title – IT Manager
Job Functions and Highlights:
Responsible for IT Support, Network and Server Administration of a 50-75 seat multi user
and single user operating system with T1 and VoIP user interface.
Responsible for the building and implementation of remote and local in-house desktop plus
technology updates focused on highly specific product and applications of local computer,
printer, support, repair and software support to maintain optimal continued growth of
company needs based on industry demands.
Responsible for building of instantaneous response for recording and tracking all
interactions, incidents and requests via telephone, in-person, e-mail or web-generated
inquiries, including restoration of images and systems for desktop and/or laptop company
systems as needed to match current technological requirements.
Used prior experience to set up and administrated Linux Apache, Windows Server 2003,
2008 in addition to maintaining active directory, file, and DNS servers.
Researched and designed corporate implementation of 50 seat VOIP phone system utilizing
Polycom IP phones and personally ran all network cabling to insure maximum integration.
Responsible and personally installed entire company with Cat5e. Updated and implemented
needed upgrade Win XP to Win 7 on all user systems.
Obtained, negotiated and setup Cisco ASA 5505 firewall and routers and maintained systems
to optimal company profitability.
Responsible for the continued improvement and optimization for all network and phone
systems to insure day to day operation productivity and maximize trouble free usability.
November 2009 through February 2010 - Actively seeking corporate work while
servicing personal independent client base of computer maintenance and repair.
February 2009 to November 2009
Self Employed
North River Boat Restoration
8011 F Hixson Pike
Hixson, TN 37343
423-475-6609
Job Functions and Highlights:
Fiberglass repair and paint. Custom fiberglass and boat restoration.
July 2006 to January 2009
T.J. Snow Company Inc
6207 Jim Snow Way
Chattanooga, TN 37421
Main Telephone 423-894-6234 or 1-800-669-7669
Fax (423) 892-3889
Tel. Human Resources 423-308-3201
Human Resources Contact: David Oster
Immediate Supervisor - Greg Edmonds
Job Title – Assembly Technician
Job Functions and Highlights:
Responsible for control box wiring, pneumatic air systems, and repair, tear down, and remanufacturing
of industrial resistance welders, Responsible for engraving of data and switch
tags. Utilized as an experienced fork lift driver. Responsible for stocking of inventory.
Responsible for PC repair and upgrades as needed.
April 2004 to July 2006
Banctec
Chattanooga Field Office
Tel. (972) 821-4000 or 1-800-BancTec
Web. www.banctec.com
Contact: inquiries@banctec.com
Supervisor - C. Anthony Just, District Team Supervisor,
Kentucky and Tennessee
Cell: (615) 429-8337 email: anthony.just@BancTec.com
Job Title – Field Service Technician
Job Functions and Highlights:
(CHATTANOOGA FIELD OFFICE 80 mile radius of Chattanooga) –
Break Fix service field service, warranty work for Dell, HP, Compaq, Apple, Lexmark and Dell
Laser Printers
Oct 1998– April 2004
Northgate Computer Center 4812 Hixson Pike, Chattanooga, TN
Computer Technician and Service Manager
Increased Repair Turnaround time, reduced return volume by 80%
Doubled Repair Revenue
Designed and Installed Windows based networks from 2 to 25 nodes
Laptop Component level repairs, PC repairs and Mac Repairs
Computer and related equipment and software sales
Personal and Business References with Letter of Recommendations available
upon request.
